What To Expect
Your online reputation is paramount and a major driver of sales. It impacts whether someone visits your business or your competitors, together your visibility in search. We ensure your business is not only found, but your brand awareness and reputation enhanced, quality traffic is increased driving more sales, and positive reviews generated and negative reviews dealt with discretely and privately. There are 3 methods we employ.
“Manage your brand's online presence and information across 70+ websites- all from one source!”
Your business depends on mobile consumers finding their way to your front door. They need accurate information across every map, app, search engine and device they use. Conflicting information damages your visibility and credibility. Our award winning platform for all your digital knowledge that consumers seek about your locations, products and people, synced with your internal systems showcased on your website and mobile apps, and up to date across the largest global network of maps, apps and search engines, intelligent agents and social networks available today, so your customers can always find you everywhere they are, on every device, around the world. Whether you have one location or thousands, you’ll drive more business to your business.
“67% of people will not buy from a business with less than a 3-Star Review Ranking. How do you manage your reputation?”
Reaching out to clients, requesting and listing reviews across several sites, tracking and responding, managing personal review scoring for each member of the team, is hard and many times falls between cracks for many businesses. This results in bad customer experiences and a large amount of low ranking reviews. Solution: With uStar, businesses have an automated system to generate top-ranking reviews, engage with clients in real time via a mobile app and manage their entire team review generation and review scoring to see which teammates are doing better than others. We take care of your full reputation life cycle, from pre-sale to post. We provide you with a simple automated chat widget that connects to our mobile app so you engage with potential customers in real time, anywhere. Better communication and first impressions lead to higher conversions. Automated post transaction follow up using SMS and email drives better online reviews across top sites. One click takes customers to top review sites. Automate one click review generation on leading sites while controlling the right review balance across all the sites that are important to you.
“We connect your brand directly with the people who need your services or products”
With approximately 42% of people using social media regularly, it is a rich source of engagement for your business that cannot be ignored. Social media connects your brand directly with the people who need your services or products. It allows you to push targeted traffic to your website, increasing your brand awareness and reputation, attracting quality traffic, creating leads, driving sales and generating significant ROI. Having a strong social presence requires more than posting an occasional status update or tweet. Our social media specialists create, develop and manage your social presence.